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Privacy Statement

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1. Participating Parties

This privacy policy defines: “C.ME”, “we”, or “us” as: C.ME / Spectrum BV with registered office at Schijfstraat 104C, 2800 Mechelen, and company number BE0725614834.

“User”, “visitor”, “end user”, or “you” refers to any natural or legal person who comes into contact with the website or services of The Neck.

2. General

This privacy policy concerns the processing of your personal data arising from your use of our website and/or services. How your data is processed by C.ME is described in this privacy policy. Please also read our cookie policy regarding the use of cookies on this website.

Due to continuous developments in the business and IT sectors, our operations and website are constantly evolving — and therefore our privacy policy as well. We therefore recommend that you review it regularly for any changes.

3. Processing of Personal Data

When you use our website and/or services, we process your personal data. Below is an overview of the most commonly processed personal data:

  • Identification data, including your first and last name, address details, phone number, and email address.

  • Other personal data that you actively provide through correspondence and phone calls.

  • Location data

  • Data about your activities on our website

  • Internet browser and device type

  • Operating system

  • Website through which you accessed our website

  • IP address

4. Purpose and Legal Basis of Processing

These data are processed when you use our services, contact us, or use this website. In this case, the legal basis is legitimate interest so that your request can be processed.

Your personal data may also be processed when you download reports, white papers, and other materials from our website. In this case, the legal basis is your consent so that we can send relevant and related information to you.

In addition to the above purposes, your personal data may also be processed:

  • To inform you about changes to our services and products.

  • To provide you with personalized information about our services and products that you have requested.

  • For direct marketing purposes.

  • To analyze your behavior on the website in order to improve the website and align the product and service offerings with your preferences.

5. Place of Processing

The processing of your identifiable personal data by us and our external partners generally takes place within the European Economic Area (EEA).

Anonymized data may be shared with organizations outside the EEA, provided appropriate oversight ensures the integrity and security of the data. Under legal protection mechanisms, data may also be transferred to countries outside the EEA.

For the United States, transfers fall under the EU-US Privacy Shield.

The main organizations to which we transfer data are Zoho and HubSpot. More information about the EU-US Privacy Shield can be found here.

6. Sharing Personal Data with Third Parties

C.ME does not sell your data to third parties and only shares it if necessary for the execution of our agreement with you or to comply with a legal obligation.

Anonymized data may be shared with other organizations so they can improve their products and services.

The Neck may collaborate with external companies for data processing in order to provide our services and website. However, we ensure the same level of security and confidentiality by carefully selecting these companies. They may only process your data based on our written instructions.

7. Cookies and Similar Technologies

C.ME uses functional and analytical cookies. A cookie is a small text file stored in the browser of your computer, tablet, or smartphone during your first visit to this website.

Please read our cookie policy for a complete overview.

8. Accessing, Modifying, or Deleting Data

You have the right to access, correct, or delete your personal data. However, requests submitted with the intent to cause nuisance or harm will not be processed.

You also have the right to withdraw your consent to data processing or object to the processing of your personal data by The Neck, and you have the right to data portability. This means you may request that we send the personal data we hold about you in a computer file to you or to another organization you designate.

You can send a request for access, correction, deletion, data transfer, withdrawal of consent, or objection to processing to: christine@c-me-coaching.com

We will respond to your request as soon as possible, but within four weeks.

The Neck / Spectrum BV also informs you that you have the right to lodge a complaint with the national supervisory authority, the Belgian Data Protection Authority.

For more information, visit www.privacycommission.be.

9. Security of Personal Data

C.ME / Spectrum BV takes the protection of your data seriously and implements appropriate measures to prevent misuse, loss, unauthorized access, unwanted disclosure, and unlawful alteration.

If you believe your data is not properly secured or if there are indications of misuse, please contact us at christine@c-me-coaching.com.

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